Have you REGISTERED your product? Once you register your product you will receive a thank you response. You MUST register your product prior to submitting a support request. The customer service and support for MasterBuilt exists in name only. All non-warranty parts. Masterbuilt makes professional-grade smokers, fryers, cookers, grills and more. Only submit the form once, even if it appears there's an error. All non-warranty parts. If you are troubleshooting an issue or any type of error code. If you are troubleshooting an issue or any type of error code. All Rights Reserved. After going through PayPal, I intend on paying a visit to BBB and then I will pay a visit to the Facebook communities. Customer Service. You MUST upload a picture of your receipt, the model number, and the serial number for your registration to be valid. 908 Hwy 15 North. For the backyard griller or on-the-go meat master. Contact Masterbuilt customer service. Master it. Here are some helpful troubleshooting links. Once you register your product you will receive a thank you response. 800-647-1284. Please give our Consumer Support department a call at 1-800-489-1581 to set up your return. The price level of this organization is high according to consumer reviews. This return policy applies only to products purchased directly from Masterbuilt® via website: www.Masterbuilt.com . You can call Masterbuilt at (706) 327-5622 phone number, write an email, fill out a contact form on their website masterbuilt.com, or write a letter to Masterbuilt Mfg, Inc, 1 Masterbuilt Court, Georgia, 31907, United States. Join our mailing list for exclusive offers. Master-Bilt. I am extremely mad, and I am guaranteeing I will never buy a MasterBuilt product again. Find manuals, parts, cooking tips and videos to help you get the most our of your Masterbuilt grill, smoker or fryer. Find Your Local Manufacturer Representative Order Genuine Master-Bilt Parts FAQs Service Contractor Locator Warranty Information Energy Savers Quote Request Warranty Registration & Customer … Have you REGISTERED your product? Here are some helpful troubleshooting links, All available parts are found by searching above. New Albany, Mississippi 38652. Consumer Support Monday through Wednesday and Friday from 8-5p (EST) and Thursday 9-5p (EST). Please do not respond to that auto-generated email, as we will not receive your response. Please do not respond to that auto-generated email, as we will not receive your response. For technical service, warranty support and installations, please call 800-647-1284 and select option 3. Once you register your product you will receive a thank you response. You MUST upload a picture of your receipt, the model number, and the serial number for your registration to be valid. No refunds will be given on merchandise returned after 30 days of the original date of shipment. Perfectly cook chicken, ribs, poultry and veggies. Copyright © Masterbuilt . The best way to reach us is by completing the form below. Copyright © Masterbuilt . All Rights Reserved. If you need more help you can also register your product or open a support ticket. Please do not respond to that auto-generated email, as we will not receive your response. You MUST upload a picture of your receipt, the model number, and the serial number for your registration to be valid. You MUST register your product prior to submitting a support request. Most commonly, consumers tend to contact Masterbuilt to ask questions about: Product/ Service, Request for Information, Return/ Replace. All available parts are found by searching above. We are here to help. Join our mailing list for exclusive offers.