My new HP Chromebook 11 will not turn on. There are hints about how it can be done: http://www.anandtech.com/show/7418/hp-chromebook-11-review, And now interesting part:1) Make sure charger is not connected2) Pull out battery connector and wait about minute: https://plus.google.com/photos/109955481989177063222/albums/6012256117845139825/60122561178035529623) Plug in charger in chrome book and wait several seconds after light is up4) (!) Here’s how to know…. Now, no lights, no charge, no HP Chromebook 11. So sad...love the feel of the keyboard and the extensive battery life but I am beginning to think these were a poor investment. for we have already addressed some of the most common problems with this laptop. Charge the Chromebook. Close any open apps or tabs and reduce the screen brightness to the lowest level. http://www.anandtech.com/show/7418/hp-chromebook-11-review, https://plus.google.com/photos/109955481989177063222/albums/6012256117845139825/6012256117803552962. Do you hear any mechanical noises ( iE fan spinning,HDD spinning). If everything looks good, try a different charger only if there’s one available, if there’s none then it’s time to bring it to the shop and let the tech check it for you but I would also suggest doing the next step just to be thorough in our troubleshooting. There are 5 simple and effective ways you can try. Unless you have a tester to check if the outlet is actually providing electricity, it’s better that you plug the adapter to the outlet that works. Please, please say someone's found a solution. For this problem, here’s what you need to do: The first thing you have to check is the charger especially if it’s the first time that this problem occur. I’ve encountered this kind of problem, too and was able to fix it by doing some things you might not believe work. Unplug the charger from the wall outlet and disconnect your laptop from it. If the Battery health percentage is equal to or less than 50% and the battery is less than a year old, the battery is outside expected wear limits and might need to be replaced. If yes I would try this Computer Does Not Power on After Software Update (Chrome OS). Open the Chrome browser and type chrome://extensions/ in the omnibox (browser address bar), and then press enter. When you see that your Chromebook takes an unusually long time to charge or completely refuses to charge, you should examine the hardware before resorting to software fixes. Unplug the adapter from the wall outlet and physically inspect for breaks. We’re actually checking the health of the battery here and the test we have to undergo may have the following results: Now, here’s how you check the health of the battery in your HP Chromebook 14…. Carefully pull back battery connector.Next seconds may resurrect you chromebook or kill permanently. I faced same problem tomorrow. Type battery_test 1 into crosh, and then press enter. If the test results show Battery is Unknown, the battery might need to be replaced. Odds are that there are already existing solutions in our website, so try to find issues that are similar with yours and use the solutions we suggested. Type battery_test 1 into crosh, and then hit enter. 02-28-2017 and hit submit to contact us. When the machine cannot turn on, perhaps it … Leave it charging for an hour without opening the lid and everything should be working after that. There’s only so much we can do about the laptop that won’t turn on and not charging, so let the professional fix it. Before the HP Chromebook 11 went dead, I would get the low-power charging light no matter what charger I used. by Check the result to confirm the battery is charging. If, however, you see a green light, wait for it to turn amber and leave the computer charge the battery before attempting to power it on. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. So, if you’re one of the owners of this laptop and are currently bugged by a similar concern, continue reading this post as we might be able to help you. - edited I don't know if the battery was low prior to this problem, but the charging light will not turn on even after hours of charging and trying a hard reboot will not work either. Press the ctrl + alt + t keys to open crosh. We are always open to your problems, questions and suggestions, so feel free to contact us by, . The charging process in chromebook is pretty straightforward and Chrome only plays a little role when it comes to charging but it can tell you if the AC adapter actually pushes current to your laptop’s battery. I don't know if the battery was low prior to this problem, but the charging light will not turn on even after hours of charging and trying a … My new HP Chromebook 11 will not turn on. I've opened the chromebook, pulled out the battery connector, plugged in the power and then plugged in the battery connector. When it charges, more often, you will see an amber light. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our, How To Block Someone On WeChat Messaging Quick and Easy Way, How to use ExpressVPN to watch US Netflix from Abroad. The second cable is the one that has the adapter on one end and the other end should be connected to your laptop. Power on the Chromebook and sign in to your account. After which, try to charge it again and if it still not charging, then move on to the next step. There are times when we think the AC adapter is plugged to a wall outlet when it’s not. Remove the check marks next to Enabled to disable all of the extensions. If the Battery health percentage is greater than 50%, the battery is within the expected wear limits. Firstly you need to make sure your Chromebook is charging. Extremely poor usability and design HP/Goog!! If you are within your warranty, submit a claim and have them replace it. Turn the laptop on if it’s still turned off. If they don’t work or if you need further assistance. Any ideas on how to fix the problem? It would say the computer would not recharge while active. But before that, make sure you follow the instructions in the first step above to make sure you connected the charger to a functioning outlet and that all the cables are fitted properly. 07:17 PM. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter. 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2020 hp chromebook won't turn on or charge